Job Description

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

Responsibilities:

• Interpret data, analyze results and process transactions in various systems in support of the following areas:

• Submission Clearance

• Policy & Endorsement rating and Issuance

• Compliance

• Auto

• Other operations, as needed

• Prepare and issue documents and reports accurately, as per specifications

• Interact with team and customers as required to complete deliverables

• Communicate issues or queries on a timely basis to ensure quick resolution

• Assist with troubleshooting and improving processes, as needed

Qualifications

• Strong verbal/written communication with fluency in the English language

• Strong analytical and problem-solving ability

• Detail and quality minded

• Collaborative and team-oriented with ability to execute within an international team

• Proficient in Excel and Word

• Excellent communication and interpersonal skills

• Flexible with changing requirements and ability to learn new processes quickly

• Strong interpersonal skills and the ability to establish and maintain excellent working relationships

Desired/ Nice to have skills:

• Data processing and analysis experience
• Previous experience in insurance industry desirable
• Candidates with tech skills are preferred

Additional Information

• Bachelors Degree