Lead Engagement Manager, LATAM

CSQ227R226

The Lead Engagement Manager delivers measurable impact for our LATAM customers in the Professional Services organization. You will own and independently scope multi-quarter, highly complex initiatives to solve problems with no clear precedent, operating with high autonomy in high-stakes environments.

The impact you will have:

• Regional Impact: Drive excellence at the Region level, contributing to team-level booking targets and consumption goals.
• Complex Problem Solving: Navigate complex regional, regulatory, or market-specific complexities across multiple countries.
• Mentorship: Coach and support junior Engagement Managers, acting as a go-to resource for peers on complex projects.
• Sales Strategy: Shape account strategy to align with client goals and lead the sales of complex Professional Services & Training (PS&T) offerings.
• Strategic Relationships: Establish and maintain strategic relationships with senior customer stakeholders across multiple engagements.

What we look for:

• 10+ years of leadership experience in Professional Services.
• Expert-level understanding of PS&T offerings and the ability to customize solutions for complex environments.
• Proficient thought leadership, increasingly viewed as an external expert in the industry.
• Participate in the hiring process to attract top-tier talent. 
• Expertise in Databricks architecture, ecosystem, and strategic account planning.
• Ability to travel up to 25-50% as required.
• Proficiency in both Portuguese and English