About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About The Role

OpenLoop is looking for a People Partner to act as the strategic architect of our global R&D organization. Partnering directly with the CTO and CISO, you will design and execute the enterprise-wide roadmap for a world-class engineering, product, and data team. This isn't about maintaining the status quo; it’s about redefining the identity of R&D at OpenLoop. You will lead the People side of a massive transformation, building multi-site global hubs (both in-person and remote) and upleveling our leadership tier to meet the demands of a scaling digital health leader.

What You’ll Do

• Partner with the CTO & CISO to design and launch a global R&D management strategy. You will own the organizational design for multiple new sites, balancing the complexities of local labor markets with a unified global culture.

• Lead the functional vision for R&D’s. You’ll move beyond existing frameworks to build a culture of innovation that works seamlessly across remote and in-person environments.

• Serve as a strategic advisor and coach to the R&D leadership team. You will identify gaps in leadership capability and implement strategies to transform managers into enterprise-level leaders.

• Address multi-dimensional organizational constraints by building flexible, business-aligned processes. You aren't just following a handbook; you are creating the right solutions that balance compliance with high-growth agility.

• Serve as the strategic lead for all R&D people initiatives, operating with the autonomy of an internal consultant to the CTO.

• Drive direction across Finance, Talent, and Operations to ensure the R&D infrastructure is built for scale, serving as the bridge between technical needs and business outcomes.

Who You Are

• You have 12+ years with a significant portion spent building or transforming R&D organizations in high-growth tech.

• You have successfully built teams and understand how to maintain culture across different geographies and work models.

• You are comfortable sitting at the table with the CTO and C-Suite, providing the strategic insights that shape organizational thinking.

• You excel when there is no playbook. You can take a vague business goal and turn it into a concrete, scalable people process.

• You understand that process is a tool for output and can pivot quickly to do what is right for the business as the R&D identity evolves.

Our Benefits

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans

• Flexible Spending/Health Savings Accounts

• Flexible PTO

• 401(k) + Company Match

• Life Insurance, Pet insurance, and more

Our Company

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We’d love to meet you.