Description
We're looking for a Staff Product Engineer to operate at the highest technical level, setting direction, solving our hardest problems, and raising the bar across the entire engineering org. You'll own the most consequential systems and initiatives end-to-end while shaping how we build, scale, and ship as a company. This is a role for someone who leads through technical excellence and drives outsized impact across teams.
What You’ll Do
Define technical architecture and own end-to-end delivery of our most complex, high-stakes initiatives
Drive product and engineering alignment, translating ambiguous customer problems into clear, scalable technical solutions
Establish and uphold engineering standards across code quality, testing, monitoring, and reliability
Partner directly with Product, Customer Success, and GTM leadership to shape roadmap priorities and engineering strategy
Serve as a technical force multiplier, elevating the output of engineers around you through mentorship, code review, and systems thinking
Identify and resolve systemic bottlenecks before they become company-wide problems
What You\’ll Bring
8 - 10 years of full-stack engineering experience (we also welcome exceptional new grads with meaningful projects or internships).
Deep familiarity with AI, LLMs, or AI-assisted systems or a willingness to learn fast.
Outcome-driven mindset: you measure success in impact, not just shipped features.
Comfortable collaborating across engineering, product, and customer-facing teams.
Low ego, high energy, resilient in a fast-paced environment.
Bonus: prior startup, hacker, or founder experience.
Eagerness to work in person with us in NYC full time.
Benefits
Comprehensive medical, dental, and vision insurance
Company-sponsored 401(k) through Vestwell
Flexible PTO plus U.S. federal holidays
Daily in-office lunch through Parkday
Dinner covered when working late
Commuter benefits
Standing desks and workspace accommodations available on request
All core tools and software provided
Company
Avoca delivers an omnichannel AI end-to-end solution for service trades and home-services providers. It answers calls, texts, and chats around the clock, nurtures customers, and provides coaching dashboards. It supports outbound drip campaigns and routes complex inquiries to humans when needed. Deep ServiceTitan integration keeps data synchronized across systems, supporting scale from startups to global enterprises. Case studies show improvements in booking rates and revenue for electrical, plumbing, and HVAC providers.
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