This role is for one of the Weekday's clients

Salary range: Rs 1000000 - Rs 2000000 (ie INR 10-20 LPA)

Min Experience: 10 years

Location: Bengaluru

JobType: full-time

We are seeking an experienced Payroll Delivery Leader to manage end-to-end delivery for Philippines and APAC payroll operations. This role involves leading a team of managers, team leads, and processing specialists to ensure accurate, compliant, and timely payroll services. You will act as a key client partner, driving service excellence, optimizing processes, and ensuring a seamless payroll experience across assigned accounts.

Key Responsibilities

• Lead and oversee payroll delivery for Philippines and APAC clients through a structured team setup
• Act as the primary stakeholder for clients, ensuring high-quality service and strong relationship management
• Ensure payroll processing is accurate, compliant, and delivered within defined SLAs
• Monitor, analyze, and improve KPIs related to service delivery, efficiency, and customer satisfaction
• Plan and manage team capacity, hiring, and resource allocation based on client requirements
• Drive continuous improvement through payroll technology enhancements and process optimization
• Lead change management initiatives, including deployment of new tools and systems
• Ensure adherence to regional payroll regulations, compliance standards, and best practices
• Build team capability through regular training, upskilling, and knowledge development initiatives
• Foster strong employee engagement, retention, and performance management across teams

What Makes You a Great Fit

• Strong experience in Philippines and APAC payroll operations
• Proven ability to lead and scale payroll delivery teams
• Deep understanding of payroll compliance, statutory requirements, and regional regulations
• Strong stakeholder management and client-facing experience
• Analytical mindset with the ability to track and improve service metrics
• Experience in payroll systems, process improvements, and change management
• Excellent leadership, communication, and team development skills
• Proactive, detail-oriented, and focused on delivering high-quality, customer-centric outcomes