NICENICE

Senior Cloud Network Engineer, CX

Added 2 months ago

Description

Senior Cloud Network Engineer is responsible for the NiCE's public and private cloud network architecture and security. This position evaluates current and emerging technologies, collaborating with DevOps and other business units within the company to set and ensure implementation of best practices. The Cloud Network Engineer will work with AWS, Azure, GCP and other cloud providers including NiCE's private cloud environments. This position requires strong experience with Cloud technologies; AWS, Azure and others along with proven knowledge in cloud specific networking, including VPC/VNET design, VPC/VNET peering, VPN Gateways, Cloud VPN, NAT Gateways, VGW, Cloud Load Balancers, Security Groups, Traffic Manager, Direct Peering, Direct connect/Cloud Interconnect/ ExpressRoute and other cloud related endpoints. This position requires expert knowledge in all aspects of Networking, including but not limited to advance routing with BGP and OSPF, Firewalls and VPNs, Load Balancers, Ethernet switching, VoIP and MPLS technologies and many others. This position develops details design specifications and ensures the implementation follows and meets these standards. This position provides training to other team members, including mentoring other engineers. The Senior Cloud Network Engineer serves as the final escalation point for Cloud related issues.

Company

NiCE provides an AI-first customer experience platform that automates engagements, orchestrates journeys, and delivers actionable insights across voice and digital channels. It emphasizes AI governance, security, and enterprise-scale reliability.

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