Simple AISimple AI

Forward Deployed Engineer

Added 2 months ago

Description

Forward Deployed Engineer role description not explicitly provided in structured form.

Company

Simple AI offers an enterprise-ready platform that lets teams deploy AI-powered phone agents for inbound calls in minutes. The agents can initiate calls from CRMs or APIs, process real customer data at runtime, conduct human-like conversations, and extract structured data, sentiment, and insights from transcripts. Features include warm call transfer to human agents, access to a real-time knowledge base, and IVR navigation across multiple languages. The system emphasizes security with SOC 2 and HIPAA compliance, automatic PII redaction, and AES-256 encryption, enabling organizations to scale call automation safely.

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