Description & Requirements

Who We Are

Intrinsic Digital, Inc. (http://www.intrinsicdigital.com) is at the forefront of digital marketing. Our service lines include Apartment Geofencing, Kurie, Hotel Geofencing, and Restaurant Geofencing, offering mobile and streaming TV advertising to the multifamily, hospitality, and restaurant industries.

Intrinsic Digital is a fully remote company with team members located across the United States and the Philippines. Our culture is based around our Core Focus, “We love the journey and embrace what’s next” and six Core Values: Accountability, Authenticity, Caring, Neutralevity, Surprise & Delight and X-Ray Vision. We may be remote, but no one is isolated in their work. Our initial onboarding and ongoing collaboration efforts have formed a cohesive team. We were voted No. 1 Best Place to Work in Multifamily and certified Great Places to Work in 2024. Employees consistently score us above 9 out of 10 on two key satisfaction categories: “Intrinsic Digital cares about my well-being” and “I would recommend Intrinsic Digital as a great place to work.”

Who You Are

You’re a highly organized and reliable team member who thrives on structure, checklists, and behind-the-scenes support. You love being the go-to for task completion and keeping workflows clean, accurate, and moving forward. You take pride in your precision, responsiveness, and ability to follow processes that support broader team success.

Only applicants currently residing in the Philippines will be considered.

Qualifications

Bachelor's degree in marketing, business, communications, or related field
1+ years of experience in admin support, operations, or client services
Proficient in Microsoft Office and/or Google Workspace, including Excel/Sheets, Word/Docs, and PowerPoint/Slides
Experience with data cleaning, preparation, visualization, management, and analysis
Able to maintain accuracy and meet deadlines in a high-volume, fast-paced environment
Strong analytical skills with the ability to review and interpret data to understand tasks and requirements
Experience with HubSpot and Asana preferred
Background in digital marketing, marketing, or multifamily is a plus
Strong organizational skills and attention to detail
Excellent written and verbal communication
Ability to follow established workflows and meet deadlines
Background in digital marketing, marketing, or multifamily is a plus

A Day in the Life

As the Client Support Coordinator, you make sure projects, communication, and client needs stay on track. You manage details, maintain systems, and make sure everything behind the scenes runs with precision and efficiency.

Responsibilities include:

Complete internal tasks that support the success and delivery of client campaigns
Keep tracking systems and records up to date to ensure visibility and accuracy
Assist with audit processes by gathering data, reviewing details, and flagging inconsistencies
Compile, analyze, and interpreting client and campaign data to create accurate reports and identify actionable insights that support performance tracking and decision-making
Manage shared inbox requests, responding promptly and routing items as needed
Contribute to team efficiency through timely, accurate execution of day-to-day responsibilities
Other duties as assigned

Benefits & Perks

At Intrinsic Digital, you’ll have a front-row seat at a rapidly scaling company that is driving innovation in multiple industries, as well as a chance to make a real impact on the growth of our business.

Intrinsic Digital offers a fast-paced, supportive, and diverse culture.

We offer:

Fully remote work setup
Company laptop & external monitor
$450 annual health & wellness stipend
$225 annual health & wellness stipend for child dependents
3-4 weeks of PTO based on tenure
Paid regular PH holidays
A fun, informal monthly event for the whole PH team featuring games and activities where you can earn points to redeem vouchers and gift certificates
Fun asynchronous virtual events
All-expenses-paid annual team building activities (past destinations include Boracay)
A choice of start times between 6 pm and 11 pm PHT
Night differential & 13th month benefits
Ability to qualify for quarterly sales bonuses of up to $850
Guaranteed yearly performance reviews (with potential for salary adjustments and promotions)

Compensation: $11,000 - $15,000/year