The Director, Employee Experience is a senior leadership role responsible for enabling and continuously improving a high‑quality, consistent employee and manager experience across multiple regions. Positioned between HR Operations, HR Centers of Excellence, and HR Business Partners, this role serves as the connector that ensures enterprise people strategies, programs, and processes are delivered in a cohesive, intuitive, and experience‑led way.

This role leads a global Employee Experience Partner team focused on shaping end‑to‑end people journeys, strengthening manager effectiveness through scalable experiences, and supporting the activation of regional talent strategies through thoughtful, localized delivery. The Director ensures that core HR programs are implemented with consistency and clarity, reducing friction for managers and employees while respecting regional and regulatory nuances.

Working in close partnership with HR COEs, HR Operations, and HRBPs, the Director translates people strategies, policies, and programs into practical, usable experiences centered on key moments that matter across the employee lifecycle. The role enables leaders and HR partners by improving how people processes are experienced, understood, and adopted.

Operating at the intersection of experience optimization, operational execution, and change enablement, the Director, Employee Experience leverages employee insights, operational data, and continuous feedback loops to identify pain points, improve usability, and elevate how employees and managers experience HR at scale. The Director, Employee Experience Partner serves as a critical connector between the business and how HR is experienced and understood.

Uplevel Manager Capability

Partner with Talent Development & Inclusion (TD&I) to enable and embed core people‑leader capabilities through locally relevant, experience‑led delivery.
Build, develop, and lead a high‑performing global Employee Experience Partner team that provides just‑in‑time coaching, practical guidance, and manager‑ready frameworks developed by TD&I and COEs.
Strengthen manager confidence, consistency, and accountability by translating leadership capability frameworks into clear expectations, tools, and moments‑that‑matter across the employee lifecycle.
Serve as a frontline experience multiplier, ensuring managers consistently understand how to apply people practices—not just what to do.

Deliver HR Programs Through Experience‑Led Activation

Drive the activation, adoption, and consistent experience of core HR programs across regions in close partnership with HR Operations and COEs.
Translate global HR initiatives into manager‑ready practices that are intuitive, locally applicable, and scalable.
Enable leaders to engage effectively with HR programs by simplifying complexity and reinforcing expectations through coordinated communications, tools, and reinforcement.
Provide feedback loops to COEs and HR Operations to improve program usability and effectiveness based on lived manager and employee experiences.

Support the Business through Integrated enablement

Partner closely with HR Business Partners, Legal, HR Operations, and Centers of Excellence to deliver integrated, experienced-led people solutions aligned to evolving business priorities.
Act as a connector that balances business needs, employee experience, and risk awareness, ensuring consistency without sacrificing local relevance.
Enable HRBPs and leaders by clarifying roles, decision pathways, and escalation points within people processes.
Identify friction points between the business and HR and proactively address them through experience improvements and enablement.

Drive Country‑Level HR Compliance and Governance

Collaborate with Legal, Employee Relations, and regional HR teams to ensure people practices comply with local employment laws, regulatory requirements and internal governance standards.
Interpret complex employment regulations and convert them into clear, practical guidance that empowers managers to make compliant, people‑centered decisions.

Qualifications

10+ years of progressive experience in employee experience, HR transformation, organizational effectiveness & manager enablement, with demonstrated impact in complex, matrixed organizations; experience in technology or manufacturing environments strongly preferred.
Demonstrates strong regulatory acumen by partnering with Legal, Employee Relations, and regional HR teams to ensure people practices meet country‑specific employment requirements, while translating complex regulations into clear, actionable guidance that enables managers to make compliant, informed decisions
Proven ability to build, lead, and scale high‑performing global teams across multiple regions, cultures, and regulatory environments, with a focus on consistency of experience and local relevance.
Strong track record partnering with senior leaders, HR Business Partners, HR Operations, and Centers of Excellence to translate people strategies into practical, manager‑ready experiences that address leadership, talent, and organizational needs.
Strong coaching, facilitation, and communication skills, with the ability to leverage storytelling to enable manager effectiveness, and drive alignment across diverse stakeholder groups without direct authority.
Sound judgment and strong influencing capability, grounded in accountability, trust, inclusion, and respect, with the ability to balance business priorities, employee experience, and risk considerations.
Demonstrated ability to operate effectively in ambiguity, manage multiple large‑scale initiatives simultaneously, and adapt approaches in fast‑changing, global business contexts.

Additional Information

WD is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal poster. Our pay transparency policy is available here.

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Based on our experience, we anticipate that the application deadline will be 6/30/36, although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.