About the job: PHRN Team Lead (McKinley West Taguig) | Hybrid\n\nWork Setup: Amenable to working on-site during training (2-3 months), Hybrid work arrangement after training (3x a week on-site, 2x a week WFH)\n\nLocation: McKinley West, Taguig\n\nShift: Night Shift\n\nSchedule: Weekends Off\n\nNature of Work: Voice\n\nRequirements:\n\n* Nursing Degree\n* Should have an active PHRN license\n* Must have experience handling a team for a minimum of 2 years in medical/clinical account (Global Support)\n* Metrics/KPIs: Preferably with experience handling/monitoring metrics, e.g., CSAT, NPS, AHT, FCR\n\nBenefits:\n\n* HMO with up to 3 dependents covered\n* Retirement Benefit\n* Annual Appraisal\n* Performance Bonus