Description
About the team
We're building AI agents that do real work - texting with customers, qualifying leads, booking appointments, and closing deals. These aren't chatbots. They're agents that integrate into business systems, make decisions, and operate alongside humans. We move fast: ship features, watch real customers use them, learn, repeat.
About the role
You'll own both the product people use today and the platform we're building for tomorrow. This means shipping features that drive growth this quarter while architecting the systems that will power Podium for years to come. You're building products that businesses actually love using - consumer-grade experiences for the SMB market.
Here's what makes this role different: At Podium, product managers are builders. You'll use AI tools - Claude, Cursor, LLMs - to prototype UIs, write code, and ship features alongside engineers. We don't believe you need a CS degree to build. We believe you need curiosity, agency, and a willingness to learn. If you can articulate what needs to exist, AI can help you build it. This is the new SDLC, and we're pioneering it together.
This position is based in Lehi, UT.
In this role, you will:
- Own strategy end-to-end - Define what we build and why, from customer-facing features to platform infrastructure
- Build, don't just spec - Use AI tools to prototype, write code, and ship alongside engineers. PMs here are builders
- Spend time with customers - Watch how they work, understand their workflows, identify what's missing
- Ship with speed - Get features in front of customers fast, learn from real usage, iterate based on data
- Make company-level decisions - Architecture choices, partnership strategy, integration priorities that affect how all teams build
- Design for scale - Build systems, patterns, and platforms that other teams will leverage
You might thrive in this role if you:
- High agency - You see what needs to happen and make it happen. You don't wait for permission
- Builder mindset - You've shipped products that customers love. You're not afraid to get into the weeds
- Technically curious - You may not be an engineer, but you understand systems, ask technical questions, and want to learn how things work
- Speed matters to you - You'd rather ship and learn than perfect in isolation
- Customer-obsessed - You believe great products come from understanding real workflows, not committee meetings
- Learning trajectory - You're excited about using AI to build. You see this as the future of product work
Experience: 3-6+ years building products.
What sets you apart:
- Built 0→1 products that scaled to real customer adoption
- Experience with AI agents, LLMs, or human-in-the-loop systems
- You've used AI tools (Claude, Cursor) to build prototypes or ship code
- Startup or founder experience - you've worn multiple hats and figured it out
- Vertical SaaS or SMB product experience
- Technical background (can read/write Python, React, SQL) is a plus but not required
Why you’ll love working here:
- Podium is the best place to work to:
- Join the leaders in AI agents
- Unlock career-defining growth
- Build with world-class talent
- Make a real impact on local business
Benefits:
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan with company matching
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees
Company
Podium offers an AI-driven lead conversion platform designed to talk to more leads, set more appointments, and follow up 24/7. It consolidates calls, texts, chats, reviews, and messages into a single inbox, and claims to respond to leads in under 1 minute to boost sale chances and drive repeat sales through proactive follow-ups and review generation.
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