Your Opportunity

Our Product Analytics team is looking for a Senior Analyst to modernize and scale our data governance, help us uncover deep insights into our customer and user engagement across the product portfolio, and deliver relevant and measurable intelligence to Product leadership. Our goal is maturing the analytic capabilities of our product organization, and realizing what is possible with the incredible amount of business, user, and customer data New Relic generates.

Who You are

You’re a self-starter who’s able to work in a fast-paced, ambiguous environment. Proven attention to detail and an ability to leverage AI tools to drive efficiency and impact will enable you to successfully partner with Marketing, Sales, Product, and Engineering to build business narratives, metrics, and analysis. Additionally, you will define and test hypotheses, and deliver practical insights through data visualizations. You will succeed by having an eye on the big picture and being able to challenge the status quo. Ask the hard questions to ensure investment of time and resources is warranted.

What You’ll Do

Establish and advocate for AI-powered governance workflows to ensure telemetry data is automatically standardized, while leveraging LLMs to maintain dynamic data dictionaries and a "single source of truth"
Conduct in-depth data analysis of product usage and financial data to identify trends, behaviors, and corresponding business impact to inform development decisions
Develop and maintain a balanced set of KPIs that assess the success of product initiatives, including product adoption, revenue impact, and customer retention
Create and present data-driven reports and presentations to stakeholders, demonstrating how product improvements positively impact the bottom line
Stay current with emerging AI tools for data discovery, automated governance, and advanced analytics to make well-informed, data-driven recommendations

Your Qualifications

Must-have:

Bachelor's degree in quantitative field (Business, Economics, Statistics, Computer Science, Engineering or related field) and 6 years experience, with at least 2 years in Product Analytics
Advanced proficiency in SQL and Python, including the use of AI-assisted workflows (e.g., GitHub Copilot, LLMs) to accelerate code development, automate documentation, and enhance data exploration
Proven ability to independently lead the end-to-end analytics lifecycle, from building pipelines and data modeling to driving data governance by defining standards, improving data quality, and managing metadata
Expertise in building scalable reporting and self-service dashboards using tools like Tableau or Looker
Demonstrated history distilling complex findings into precise, actionable insights for executive leadership
Practical experience applying statistical methods (such as regression, classification, or time-series analysis) to solve real-world business problems and validate product hypotheses

Nice-to-have:

Hands-on experience with OpenMetadata or similar data discovery and cataloging platforms
Prior experience collaborating with engineering to deploy and monitor AI/ML models (e.g., churn prediction or propensity models) for sustained business impact
Familiarity with the observability space or experience using the New Relic platform to analyze telemetry data

Please note that visa sponsorship is not available for this position.

Senior Product Analyst - Data Governance