IT Support Engineer
Added 8 days agoPerform installation and configuration of applications, operating systems, and end-user devices including desktops, laptops, printers, and mobility devices. Conduct preventive maintenance of IT equipment including hardware inspection, software updates, and internal cleaning of computers and data racks. Support branch device deployment activities including setup, configuration, asset tagging, and verification of device readiness. Perform physical inventory checking of IT assets including laptops, desktops, printers, and mobility devices to ensure proper documentation and condition monitoring. Troubleshoot hardware, software, and network connectivity issues including internet access, Wi-Fi connectivity, and device performance evaluation. Assist users in performing data backup procedures and verifying file storage in approved platforms such as Google Drive. Install and configure network devices such as access points and ensure proper placement for optimal signal coverage. Perform operating system migrations (e.g., Windows 10 to Windows 11) and support security software migrations such as endpoint protection solutions. Conduct data cabinet grooming and ensure proper arrangement and management of network equipment and cabling. Receive, document, and manage IT equipment deliveries ensuring proper asset tagging and inventory updates.