Combine technical skills with excellent customer support!

Join a multicultural international team and help clients solve issues while maximizing their experience with the company’s products and services. If you are looking for a new job opportunity in a multicultural and vibrant environment in the capital of Portugal, this position would be perfect for you!

Responsibilities:

Provide technical and functional support to clients via phone, email, and chat.
Identify and resolve technical issues promptly.
Suggest improvements to enhance product and service usage.
Collaborate with product and engineering teams to improve the customer experience.
Monitor and report trends and recurring issues.
Native Dutch and fluent English (B2)
Ability to understand and solve technical issues
Previous experience in customer support or technical support is a plus
Strong communication skills and professional attitude
EU citizenship or valid work permit for Portugal
Monthly meal allowance
Private health insurance after 6 months
Career development and mentoring programs after 6 months.
Multicultural environment (75+ nationalities)
Hybrid model.
Relocation package: refund of the initial flight ticket.
Accommodation and bills paid by the company.
Performance bonus

Dutch Customer Ambassador - Lisbon