We are Payslip, the global payroll control platform. We have a vision of how global payroll should be. We create great technology to make it happen. 
Our global teams are filled with inspired, passionate, creative and dedicated people from different backgrounds. 
Together, are changing the way payroll is delivered at multinational companies around the world. 

Are you ready for something different?

Clients love what we do, so we are growing fast – we are now seeking expressions of interest from suitably experienced candidates in the role of Software Implementation Consultant to join our team in Varna.

The Role

As a Software Implementation Consultant, you will lead and execute the successful deployment of our SaaS software solutions for clients worldwide. You’ll guide customers from project kickoff through to go-live and adoption, ensuring technical configuration, client satisfaction, and seamless integration with client systems. You’ll work closely with the Head of Global Customer Implementations and experienced cross-functional teams including Customer Success, Project Management and Technical teams to deliver high-quality implementations on time and within scope.

Duties and Responsibilities 

• Follow established policies, procedures and workflows outlined for successful implementation. 
• Demonstrate in-depth knowledge of Payslip by sharing and explaining to clients the functionality of the software. 
• Review and analyse client files and data, and configure the Payslip platform, including company setup and employee data.
• Monitor project tasks and timelines, and proactively flag any risks or issues that could jeopardize successful project delivery.
• Provide timely responses to our clients by providing world class customer service 
• Lead smaller-scale projects for existing customers, acting as the primary Project Manager when additional services are introduced or vendor changes are implemented.
• Suggest process improvements in the implementation process 
• Provide two months of hypercare support to the client after go-live date 
• After the Hypercare period, provide a formal handover to the Customer Product Specialist team in accordance with agreed internal procedures.
• Support customers and internal teams throughout the scenario and parallel testing phases of implementation.
• Support the Customer Success Team and Project Managers as needed 
• Comply with Payslip’s data privacy and security policy

 

Qualifications and skills required 

• Bachelor's degree in information technology, Computer Science, Business, or related field (or equivalent experience)
• 2+ years of SaaS Implementation, technical support, project coordination or client facing technical experience,
• Strong project management, organizational, and multitasking skills with high attention to detail
• Familiarity with project management tools (e.g., Jira, Monday.com, Asana)
• Previous work experience in SaaS deployment, professional services, or technical consulting
• Ability to extract key information from clients and produce clear, appropriate documentation
• Ability to self-organize, identify dependencies and collaborate across team and client functions to ensure positive progression toward agreed objectives.

 

What we offer:

• Cutting edge SaaS platform technology
• Rapidly growing company with international client base and global partners
• International team: Ireland, Spain & Bulgaria
• Competitive salary and annual leave entitlement with an extra day to celebrate you on your birthday
• Flexible work environment to support work life balance - hybrid (Varna) position|
• Ongoing professional development and career advancement opportunities
• Opportunity to contribute to the disruption & transformation of traditional payroll service
• Additional benefits
• Company team building events and awards
• Positive work environment

Applicants must have the permanent right to live and work in Bulgaria.

Note:  Your application will be reviewed in utmost confidentiality following the General Data Protection Regulation. All personal information will be collected only for the purpose of the job application and will be stored for a period needed for the application process.