Dutch speaker customer service in Portugal - CB Talents SP | Career Page

Dutch speaker customer service in Portugal

Lisbon, Portugal

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Job Openings Dutch speaker customer service in Portugal

About the job Dutch speaker customer service in Portugal

Job Title: Dutch-Speaking Customer Service Specialist (NL + EN)

Employment Type: Full-time

About the Role

We are looking for a motivated and customer-focused professional to join an international support team in Portugal. In this role, you will assist customers in Dutch and English, ensuring a high-quality service experience across multiple communication channels.

Key Responsibilities

Provide exceptional customer support via phone, email, and chat in Dutch and English
Assist customers with inquiries related to orders, deliveries, product information, and account management
Resolve issues efficiently while maintaining a positive and professional tone
Identify customer needs and offer appropriate solutions
Maintain accurate records of customer interactions in internal systems
Collaborate with team members to improve overall customer satisfaction

Requirements

Native or near-native level of Dutch (C1/C2)
Good command of English (B2 or higher)
Strong communication and problem-solving skills
Customer-oriented mindset with attention to detail
Basic computer skills and ability to adapt to new systems
Previous experience in customer service is a plus

What We Offer

Competitive salary package
Paid training and ongoing development opportunities
International and multicultural work environment
Relocation support (if applicable)
Career growth opportunities within a global organization

Why Join Us

Join a dynamic team where your language skills and customer-first attitude make a real impact. This is a great opportunity to build an international career in a fast-growing environment while enjoying life in Portugal.

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