Responsibilities:

• Resolution of end- user issues timely with minimal escalations
• Completion of ERP compliance and audit activities as per pre-defined timelines
• Accuracy and timeliness of HR Monthly Reports and other related trackers
• Help manage the regulation process ensuring 100% compliance to the company policies & procedures and the Philippine Labor Code
• Be the first line support for HRBP administrative requirements
• Help answer questions, research and resolve HR issues and ensure appropriate documentation is completed
• Promote and manage local implementation of corporate HR initiatives
• Oversee and/or support employee engagement activities by the company
• Other tasks as may be assigned

Qualifications:

• Candidate must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management, Human Resource, Law or equivalent.
• A minimum of 3 years HR administrative experience is preferred.
• Currently in BPO HRBP Manager roles or Senior Team Lead positions who are ready for promotion.
• This role involves onsite responsibilities, including attending DOLE hearings and handling employee concerns directly.
• This is a ground-level operational role, and candidates must be comfortable with such tasks.