BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. At BillingPlatform, our employees are our most valuable asset, and we believe deeply in a culture of collaboration, accountability, innovation, and transparency. We seek bright, enthusiastic, and creative professionals looking to be part of our incredible team focused on challenging the status quo and driving transformational value to customers.

Backed by leading private equity firms FTV Capital and Columbia Capital, we have achieved remarkable industry recognition for growth, including being listed for the fifth consecutive year on Deloitte’s Technology Fast 500™ list of fastest-growing technology companies and ranked on the Inc. 5000 list for five years running.

Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being named a Leader in the first-ever Gartner® Magic Quadrant™ for Recurring Billing Applications and recognized as the Leader in Forrester Research’s The Forrester Wave™: SaaS Recurring Billing Solutions. To learn more about us, visit billingplatform.com.

Description BillingPlatform is seeking an Implementation Consultant to guide customers through the full implementation lifecycle. The role focuses on leading customer engagements, advising on best practices, clearly documenting requirements, identifying gaps between customer needs and platform capabilities, and delivering scalable, compliant, and trusted solutions.

Day-to-day responsibilities include leading customer-facing sessions, understanding business requirements and desired outcomes, configuring the application, supporting or advising on data migration, delivering demonstrations, documenting testing results, and communicating status and risks to both internal teams and customers.

Responsibilities

Lead client-facing sessions (onsite and remote) to gather, validate, and refine business requirements
Advise customers on industry best practices and BillingPlatform standards
Drive business process redesign conversations and obtain requirement sign-off
Document current-state and future-state business process flows, ensuring traceability to system design
Identify and communicate gaps between customer requirements and existing platform functionality
Translate business requirements into system design, configuration, and workflows within BillingPlatform
Configure the application using standard BillingPlatform configuration functions
Perform application testing and validation to ensure quality and consistency
Support or advise customers on data migration activities, including data mapping and validation
Identify system gaps and collaborate with stakeholders on recommended solutions or enhancements
Partner with Project Managers to ensure scope, schedule, and deliverables are achieved
Collaborate with Solution Architects, Business Analysts / Senior Consultants, and offshore configuration teams
Escalate and help resolve risks, issues, or design challenges in collaboration with Product and Engineering
Deliver tailored training to client users and administrators
Lead system demonstrations and user acceptance testing (UAT) sessions
Support change management by helping customers adopt new processes and capabilities

Qualifications

6–8+ years of experience in Business Systems, IT, or Consulting, ideally within the Quote-to-Cash and Billing ecosystem but not must have
Hands-on experience implementing SaaS solutions with a strong business analysis and configuration component
Knowledge of SQL or other programming languages is a plus
Excellent analytical, problem-solving, and troubleshooting skills
Strong communication skills with both technical and non-technical stakeholders
Self-starter with independent thinking and a strong desire to learn
Ability to manage multiple priorities in a fast-paced environment
Ability to travel up to 50%

Benefits

Competitive compensation with a robust benefits package, including medical, dental, vision, LTD, HSA, FSA, free virtual mental health counseling, and health and wellness perks
Medical insurance coverage effective on the first day of employment
401(k) match that is 100% immediately vested
Discretionary and charitable time off program
Home office setup allowance for fully remote employees

Compensation & Equal Opportunity The base salary range for this position is $120,000–$160,000 per year, depending on job-related knowledge, skills, experience, and market location. Salary information is provided in accordance with U.S. pay transparency laws. BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

Implementation Sr. Consultant