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Technical Support for German Speaking Customers

Added 2 months ago

Description

Do you have excellent communication skills in German? Work with our Technical Support team for German Speaking Customers

We are hiring German speakers to follow a 4-week training and work as technical support Interaction Experts for a large American manufacturer of hard disk drives, flash memory & other data technology products.

What your responsibilities will be:
  • Answering inquiries about products specification via phone, chat and email
  • Providing troubleshooting for various technical issues.
  • Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
  • Performing data entry
Qualifications:
  • Excellent communication skills in German (near native level)
  • Good command of English (B2+)
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills
  • Hardware and software Medium to advanced knowledge.
  • Prior experience in technical support will be considered as an advantage

What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program: Bring your friends and receive great bonuses!
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

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Company

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