Job Expectations:

• Position Type: Individual Contributor
• Employment Type: Full-Time; Permanent (Direct Hire)
• Work Setup & Location: Onsite - McKinley West, Taguig
• Work Schedule: Mondays - Fridays; Night Shift
• Number of Headcounts: 5 FTEs Available
• Industry: Healthcare

About the Job:

We are looking for a reliable and detail-oriented Medical Historian to join our client's team and support accurate and complete medical record creation. In this role, you will conduct patient interviews, review source documents, and compile detailed medical narratives while ensuring all information is precise and professionally documented. You will work closely with internal teams to submit completed reports on time and support high-quality patient care coordination.

Key Responsibilities:

• Conduct initial outreach calls to patients to schedule interviews.
• Retrieve and review source documents to establish patients' medical backgrounds.
• Conduct clinical interviews following standardized questionnaires and protocols.
• Analyze information obtained during interviews to create detailed medical narratives.
• Submit completed reports to the Production Supervisor or relevant internal team for review.

Qualifications:

• Graduate of a medical allied course (e.g., Nursing, Physical Therapy, Biology, etc.).
• Preferably with experience in a BPO setting or healthcare-related account.
• Strong verbal communication and active listening skills.
• Excellent written English skills with knowledge of professional medical terminology.
• Familiarity with medical history-taking protocols is a significant advantage.
• Willing to work on-site in McKinley West, Taguig.
• Willing to start immediately, if possible.

Hiring Process:

• Initial Interview (Phone Screening)
• Final Interview (Onsite)
• Job Offer

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