Velenosi & Meredith ConsultingVelenosi & Meredith Consulting

Customer Support Advisor (Slovenian or Croatian)

Added 4 days ago

Speak Slovenian or Croatian? Build Your International Career in Sofia - Velenosi&Meredith | Career Page

Speak Slovenian or Croatian? Build Your International Career in Sofia

Zadar, Croatia

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Job Openings Speak Slovenian or Croatian? Build Your International Career in Sofia

About the job Speak Slovenian or Croatian? Build Your International Career in Sofia

Customer Support Advisor | On-site

Your language skills can open the door to an international career.

We are looking for Slovenian- and Croatian-speaking professionals who want to work in a structured, people-focused role within a global lifestyle brand. Based on-site in Sofia, you will support adult customers across multiple channels, delivering clear, compliant, and high-quality service in a fast-evolving environment.

This role goes beyond answering questions — you will become a trusted point of contact, guiding customers through products, services, and digital tools while maintaining the highest service and compliance standards.

-Role Overview

  • Location: Sofia, Bulgaria (on-site)

  • Languages required:

  • Slovenian or Croatian (C2 / native)

  • English (B2+)

  • Employment type: Full-time

  • Working hours: Rotational shifts (no night shifts included)

-What You Will Be Responsible For

  • Supporting customers via phone, chat, and email
  • Assisting with orders, account questions, product setup, and troubleshooting
  • Ensuring age verification and regulatory compliance in every interaction
  • Providing accurate, calm, and professional guidance
  • Recording interactions and following internal quality processes
  • Collaborating with internal teams when escalation is required

-What You Will Receive

  • Attractive salary package with 14 annual salaries
  • Private health insurance and additional benefits
  • Paid training and a well-structured onboarding program
  • A modern office environment in Sofia
  • A truly multicultural team and supportive leadership
  • Long-term career development opportunities within customer experience and operations

-Who Were Looking For

  • Native or near-native Slovenian or Croatian speaker
  • Confident English communication skills
  • Customer-oriented mindset with strong problem-solving abilities
  • Comfortable working with digital platforms and electronic devices
  • Detail-oriented, reliable, and professional approach

Why Sofia?

Sofia offers a growing international business environment, affordable living, vibrant culture, and strong career opportunities — making it an excellent destination for professionals ready to take their next step abroad.

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