Description

Are you a bilingual professional with a talent for connecting with people and a "Project Finisher" mindset? MyOutDesk (MOD) is looking for a Bilingual Lead Coordinator & Appointment Setter to join our high-tech hub in San Isidro. In this role, you aren’t just "selling"—you are the strategic engine of a top-tier U.S. real estate team, responsible for qualifying leads and managing a massive database of potential clients.

You will act as the first point of contact, identifying motivation and timelines to ensure our North American agents are focused on the most ready-to-act opportunities. If you have a background in BPO, customer success, or administrative support and want to "Work Globally, Live Locally" with a stable, high-energy team, this is the perfect career evolution.

What You'll Do

• Strategic Lead Qualification: Evaluate potential clients based on their timeline, motivation, and location to ensure a high-quality handoff to the sales team.
• Database Re-engagement: Proactively reach out to an existing database of contacts via call, text, and email to identify active interest.
• Appointment Coordination: Directly manage agent calendars by booking qualified meetings and discovery calls.
• CRM Integrity: Maintain and update lead dispositions and notes in real-time.
• Follow-up Management: Execute "pleasantly persistent" outreach cadences to nurture long-term leads that aren't ready to buy or sell yet.
• Performance Tracking: Report on daily activity, conversation quality, and the number of appointments successfully set.
• U.S. Liaison: Act as a polished, professional representative of the executive team when communicating with U.S. partners and customers.

Requirements

• Experience: 3+ years in lead qualification, customer success, BPO, or high-level administrative support — ideally in real estate.
• English Fluency: Advanced/Fluent English (C1-C2) suitable for U.S. corporate and real estate communication.
• Bilingual Proficiency: Mandatory fluency in both English and Spanish to engage with a high volume of Spanish-speaking leads.
• Phone Confidence: Comfortable making a high volume of outbound calls and handling objections with resilience and composure.
• Location: Must be able to work on-site at our San Isidro headquarters in Lima.

Benefits

✅ Competitive Compensation: Monthly salary up to S/ 2,800 based on experience tier.

✅ Full Benefits: Indefinite employment contract from day one, including all legal benefits and private health insurance (RIMAC EPS).

✅ US-Based Exposure: Direct experience working with a high-performing team within the U.S. real ecosystem.

✅ Modern Workspace: A collaborative, high-tech office in the heart of San Isidro’s financial district.

IMPORTANT: Please upload your resume in English when applying to ensure an accurate review by our HR team.