We are seeking an experienced IT Operations Specialist to help support our team members with IT-related tasks and help ensure the Security of our organization.

The IT Team is 100% distributed and remote. This role will report directly to the IT Support Lead.

Things You Get To Do:

• Be the “Go-to-Person- for IT helpdesk requests
• Diagnose and provide IT support for staff as required
• Work with the HR and Security team to manage onboarding and offboarding activities
• Set up and deploy laptops, devices, software, and other hardware
• Assist with shipping and receiving of hardware assets
• Manage MDM systems, including BYOD
• Maintain the firm's inventory of all IT assets
• Manage and secure endpoint devices at the direction of the Security Team
• Provide training to staff on IT-related topics
• Assist with change management and procurement activities
• Other related duties as required