Description
About DevRev
At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.
Role Overview
We are looking for a Partner Ecosystem Solutions Engineer to drive technical engagement across Global System Integrators (GSIs) and boutique partners.
This is not a traditional pre-sales role.
You will operate at the intersection of:
- Deep architecture conversations
- Executive-level influence
- Partner enablement and revenue generation
Your goal:
👉 Enable partners to understand, position, and sell DevRev independently👉 Co-create high-impact enterprise use cases👉 Drive partner-led pipeline and deal success
What You’ll Do
1. Partner Enablement & Ecosystem Development
Own technical relationships with GSIs and strategic partners
Enable partners on:
DevRev architecture (AI-native, knowledge graph, agentic workflows)
Differentiation vs legacy CRM + AI stack
Design and deliver:
Partner workshops
Technical bootcamps
Solution playbooks
2. Architecture & Technical Positioning
Lead deep-dive discussions on:
Knowledge graph (“Memory”) architecture
AI agents and enterprise workflows
Data ingestion (AirSync vs traditional ETL)
Clearly articulate differentiation vs (for example):
Enterprise search tools like Glean
Microsoft AI stack / Copilots / AI Foundry
Google Gemini Enterprise
Legacy CRM + AI bolt-ons (Salesforce, Zendesk, Freshdesk)
3. Enterprise Deal Support (Partner-Led)
Partner with GSIs in:
Opportunity shaping
Use-case discovery
Solution architecture
Support:
Executive briefings (VP, CXO level)
POVs / POCs
High-stakes demos
4. Use Case & Solution Development
Identify high-value use cases across industries:
BFSI, FinTech, Manufacturing, Travel, etc.
Translate business problems into:
AI-driven workflows
Agent-based solutions
Package repeatable partner-ready solutions
5. Thought Leadership & Executive Engagement
Engage with senior stakeholders:
CIOs, CTOs, Heads of CX, Product Leaders
Drive conversations around:
AI transformation
Operational efficiency
Unified data + experience platforms
Represent DevRev in:
Partner events
Executive forums
Strategic workshops
What We’re Looking For
Experience
12+ years in Solutions Engineering / Pre-sales / Consulting / Architecture roles
Strong experience working with:
Global System Integrators (GSIs) OR
Enterprise consulting / partner ecosystems
Technical Depth
Strong understanding of:
Enterprise architecture
APIs, integrations, data pipelines, security & compliance
AI/ML concepts (RAG, embeddings, agents)
Ability to go deep technically AND simplify for business audiences
Education (Preferred)
- Engineering background (B.E./B.Tech or equivalent)
- MBA or equivalent business exposure is a strong plus
What Sets You Apart
You can switch seamlessly between:
Whiteboarding architecture
Running a boardroom conversation
You don’t just respond to deals — you create them
You understand that:
Selling through partners ≠ selling directly
It requires enablement, trust, and leverage
Why This Role Matters
This role is critical to:
- Scaling DevRev beyond direct sales
- Building a strong partner-led GTM motion in India and globally
- Positioning DevRev as the architectural alternative to fragmented AI + CRM stacks
DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
Company
DevRev's Computer AI teammate unifies data from across tools and apps into a single AI-ready source of truth, enabling automated ticket handling, search, summaries, CRM updates, and proactive recommendations. It provides AI agents, Agent Studio for extending capabilities, and Computer+ Apps for team-specific solutions, with a focus on reducing ticket resolution times, increasing productivity, and improving customer outcomes.
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