As a Team Coordinator, you’ll be a trusted guide and mentor to a group of consultants, helping them unlock their

potential and navigate their career paths. You’ll combine your technical expertise with people leadership to create

a thriving, motivated, and high-performing team.

What You'll Be Doing:

• Lead regular 1-on-1 mentorship and coaching sessions to support individual growth, address challenges,

and inspire progress.

• Partner with team members to create personalized career development plans and guide them toward

key milestones.

• Identify high-potential talent and actively advocate for promotions and next-step opportunities.

• Deliver clear, meaningful performance feedback that builds confidence and drives continuous

improvement.

• Model and promote core values through everyday actions, fostering a positive, inclusive, and high-trust

team culture.

• Drive engagement and motivation by building strong relationships and a sense of team spirit through

authentic leadership.

• Act as a change advocate, supporting the team through transformation initiatives and adoption of AI

powered solutions.

• Communicate and cascade organizational updates to ensure clarity, alignment, and shared direction

across the team.

• Serve as a primary point of contact for technical guidance and problem-solving in complex project

situations.

• Provide hands-on support for specific use cases and help align processes to enable smoother, more

efficient delivery.

• Ensure effective team operations by reviewing and approving timesheets and time-off requests.

• Manage and update skill profiles to reflect evolving capabilities and business needs.

What We’re Looking For:

• Demonstrates a solid understanding of the customer’s business and how IT contributes to effective

service delivery.

• Strong communication and negotiation skills.

• Possesses strong knowledge and hands-on experience in contract and supplier management.

• Interacts effectively with stakeholders at all levels within both the customer’s organization and the IT

provider.

• Maintains strong technical understanding and translates technical requirements into clear business

concepts—and vice versa.

• Thinks innovatively about service quality and identifies ways to improve it within organizational

constraints (resources, budget, legal, etc.).

• Excels in problem-solving, thriving in complex situations and bringing clarity to challenges.