What the Role Does

As a Team Manager, you will lead a team of specialists focused on improving business operations and the website experience for a large-scale eCommerce platform. Your focus will be on driving performance, enabling your team to do their best work, and turning insights into meaningful, measurable results.

You will set direction, prioritize initiatives, enhance processes, guide the team’s growth, and ensure consistent execution. Working closely with cross-functional partners, you will identify opportunities, align on priorities, and continuously improve how your team operates.

This is a full-time, permanent position working 37.5 hours per week in a hybrid environment.

What You’ll Do

Lead, coach, and develop a team of specialists, supporting both performance and growth
Set clear goals and expectations, driving accountability and strong execution
Plan and prioritize work, balancing short term needs with longer term initiatives
Translate business objectives into structured, actionable plans
Review work and provide clear, actionable feedback
Use data and insights to guide decisions and improve outcomes
Identify process gaps and implement improvements to increase team efficiency and effectiveness
Guide testing and experimentation to continuously improve performance
Communicate priorities, progress, and outcomes to stakeholders and leadership
Partner with cross-functional teams (Product, Analysis, Design, Development, Marketing, Legal) to align priorities and deliver results
Support hiring, onboarding, and development of team members

What You Bring

The Essentials

Post-secondary education in a relevant field (ex. Business, Communications, Marketing, Design, Law etc.)
Proven experience leading and developing high-performing teams
Strong ability to prioritize work, manage competing demands, and deliver measurable results that align with business goals
Experience managing projects and initiatives from planning to execution
Ability to translate business goals into clear, structured plans
Strong decision-making skills, informed by data and sound judgment
Excellent communication skills, with the ability to align and influence stakeholders
Highly organized with strong attention to detail
Ability to improve processes and drive operational efficiency
Interest and motivation to grow within the role and take on expanded responsibilities

Nice to Haves

Experience in digital, eCommerce, or data-driven environments
Experience leveraging AI tools to improve productivity and quality
Familiarity with analytics tools and experimentation methodologies

Why You Should Join LawDepot

Excellent total compensation package
Comprehensive health and dental benefits, plus an additional Health Care Spending Account
Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
Three weeks paid vacation, plus bonus personal days
Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets
Company share plan
Free catered lunches for the entire office
Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
Casual work environment
Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
Free and easily accessible parking
Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away
Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office

Who We Are

Join one of the fastest growing companies in Canada. LawDepot is proud to be a seven time Growth 500 ranked organization and a major player in the global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy to use, and professional solutions. With over ten million satisfied customers worldwide and millions of monthly website visitors, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and continuous improvement.

How to Apply

Apply for this job here or submit your application through our Careers page at https://www.lawdepot.ca/career.

We thank all applicants; however, only those selected for an interview will be contacted.