Hospitality Implementation Consultant, POS

Middle level implementation professional to handle and complete F&B POS implementation projects in hotel and restaurant environment at customer site or remotely. To understand the customer’s need and operation workflow; then to install, setup and configure the solution at the customer site. POS implementation includes: understanding user’s requirement / installing and setup of equipment such as the servers, workstations, printers and other relevant devices / system configuration / restaurant menu items configuration / site survey and testing for the system equipment / user training / on-site system testing / simple documentation / moving hardware equipment on-site / go-live standby support /  after go-live support / etc. Connecting and testing network cable connection for multiple hardware devices is required. Ensure the solution meets specifications and functions per customer specific operational work flow. Report the additional functional request from customers to our internal Product and Development team. Answer operational and application questions and consult the customer. After "go-live", provide technical support to the customer when necessary. Work coordination with various internal technical teams, such as Product Team / Support Team / Development Team, etc.