Staff Software Engineer

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location and Flexibility

This is a hybrid role. This model requires the ability to work in a hybrid mode from one of our offices in São Paulo (2 times/ week or 8 days/ month) or Porto Alegre (3 times/ week or 12 days/ month). Our office culture is designed to foster in-person innovation, collaboration, and connection with team members, local and visiting, from other global offices

Responsibilities
As a Staff Engineer, you'll lead initiatives that span front-end and back-end services — delivering performant, secure, and scalable features. You'll help define architecture, drive implementation, and collaborate closely with Design, PM, and Platform teams. You'll also work directly with our technical architects to help shape what we build — and how we build it. This is a high-impact role in a growing, strategic product area with strong executive visibility.

Role Details:

Design, build, and maintain end-to-end features using back end programming languages like Python, GoLang, Java, NodeJS and databases like PostgreSQL.
Lead technical design for key initiatives, driving quality, scalability, and maintainability.
Build reusable and performant UI components for a best-in-class no-code builder experience.
Own services throughout their lifecycle — including implementation, testing, deployment, observability, and incident response.
Work closely with Product, Design, and Architecture to define the "what" and "how" of features, ensuring solutions are both user-friendly and technically sound.
Partner with infrastructure and platform teams to optimize system performance and reliability.
Mentor and support engineers across the team, fostering a culture of quality, ownership, and continuous improvement.
Contribute to cross-functional planning, architectural reviews, and team-wide engineering practices.

Experience:

8+ years of experience building modern web applications in a full-stack environment.
Deep expertise back end programming languages like Python, GoLang, Java, NodeJS (Express or similar frameworks).
Knowledge in front end such as Javascript, React are differentiators, but not mandatory.
Experience designing APIs and building robust services at scale in a distributed, cloud-based architecture.
Experience with PostgreSQL, Docker, and Kubernetes.
Experience delivering elegant, enterprise-grade user experiences by partnering with Product and Design teams in a fast-paced, agile environment.
Ability to collaborate closely with Architects to make smart technical tradeoffs, and drive alignment across teams.
Passion for craftsmanship and high engineering standards (testing, monitoring, documentation, scalability).
Excellent communication skills, with the ability to lead technical discussions and build consensus across functions.
A growth mindset and interest in mentoring others and upleveling the team.

Nice to Haves:

Exposure to low-code/no-code tools, workflow engines, or visual development platforms.
Interest in AI-assisted developer tooling or automation.
Experience working with 2d/3d rendering libraries.

Education and Training:

Bachelor's in computer science, or relevant industry experience

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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