Velenosi & Meredith ConsultingVelenosi & Meredith Consulting

Customer Support Representative German & English

Customer Support Representative German & English - Velenosi&Meredith | Career Page

Customer Support Representative German & English

Sofia, Bulgaria

Apply for Position Or refer someone

Job Openings Customer Support Representative German & English

About the job Customer Support Representative German & English

Customer Support Representative German & English (On-Site in Bulgaria)

Are you fluent in German and English and looking for a dynamic customer support role? Join our team and provide top-tier assistance via email & chat (95%) for a global project!

Location: On-site Bulgaria

Work Schedule: Monday to Sunday in rotative shifts, 2 days off per week.

Flexible shifts available:

  • Morning Shift: 10:00 AM 7:00 PM
  • Late Shift: 12:00 PM 9:00 PM
  • Night Shift: 5:00 PM 2:00 AM
  • Part-time options available

Contract Type: Full-Time & Part-Time positions available

Job Responsibilities:

  • Provide customer support via email & chat (95%), ensuring prompt and professional responses.
  • Assist customers with inquiries, troubleshooting, and resolving issues efficiently.
  • Maintain high-quality service standards and adhere to company policies.
  • Collaborate with internal teams to ensure customer satisfaction.

Requirements:

  • Fluent in German & English (C1 level).
  • Strong written communication skills for email & chat support.
  • Ability to work flexible shifts, including weekends and nights.
  • Previous customer support experience is a plus but not required.

Salary & Benefits:

  • Competitive Salary: 3,800 BGN gross per month
  • Career growth opportunities in a fast-paced, international environment

Only local candidates in Bulgaria are eligible.

Ready to kick-start your career in customer support? Apply today!

Only shortlisted candidates will be contacted.

Apply for Position
Or refer someone

Share

Powered by Manatal