New data center development:

We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects.You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation, and allows you to work on solutions that exceed industry standards in design and deployment.

The role 

We’re looking for a Senior Data Center IT technician to troubleshoot and solve data center IT hardware issues. This is a position for a technical expert working at the intersection of multiple technical and operational domains.

You’re welcome to work in our data center in Mäntsälä, Finland.

Your responsibilities will include: 

• Solve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architecture and advanced troubleshooting
• Take charge of hardware problem management, workarounds and solutions
• Act as a subject matter expert and point of escalation for team members
• Create new processes and documentation for IT hardware team
• Collaborate with R&D to improve our hardware designs
• Collaborate with vendors on warranty replacements (RMA)
• Improve support processes, documentation and training materials

We expect you to have: 

• Knowledge of data centers, and server equipment
• Deep knowledge of IT hardware and practical experience of troubleshooting
• Advanced skills working with the Unix/linux operating system and command line
• Experience with equipment monitoring, data analysis and presentation
• Proactiveness and sense of responsibility
• High proficiency in spoken and written English

It will be an added bonus if you have: 

•  Skills of repairing electronics at the component level (SMD)
• Knowledge of network equipment and troubleshooting
• Driving license type B