TASQ Staffing SolutionsTASQ Staffing Solutions

Account/Process Trainer - BGC, Taguig

Added 2 days ago

Account/Process Trainer - BGC, Taguig - TASQ Staffing Solutions | Career Page

Account/Process Trainer - BGC, Taguig

Taguig, Metro Manila, Philippines

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Job Openings Account/Process Trainer - BGC, Taguig

About the job Account/Process Trainer - BGC, Taguig

About the job Account/Process Trainer (Taguig) | Onsite

Benefits:

  • Quarterly performance bonus.

  • Outstanding career development opportunities and fast track career progression.

  • Enjoy a fair work-life balance.

  • HMO and Life Insurance for employee and 2 dependents for free.

  • Inside the Central Business District area.

  • Great place to work certified.

**
Responsibilities:**

1. Training Needs Analysis:

  • Ability to identify training needs accurately.
  • Ability to extend follow- up support on the floor to sustain learning and improve performance.

2. Curriculum and Course Design:

  • Demonstrates end to end understanding of course design methodologies.

3. Content Development:

  • Demonstrates end to end understanding of content development and maintains appropriate methodology.

4. Course Delivery:

  • Possesses effective delivery/training techniques and methods.

5. Research Methodology:

  • Basic knowledge of research methodology and principles in order to carry out research ethically and effectively with guidance.

Requirements:

  • Graduate of any 4-year course.
  • At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO/shared services industry.
  • Preferably with background or knowledge in Tech Support.
  • Excellent oral and written communication.
  • Amenable to work in shifting schedules in BGC Taguig.
  • Amenable to work onsite

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