Description

Base.com is an All-In-One Multi Channel Management System trusted by over 30k companies globally. Base.com offers proprietary SaaS solutions for merchants that helps them scale up, automate and optimize their businesses across all the sales channels. On top of best-in-class own modules for Order Management, Product Warehousing, Managing Marketplace Listings and Automating Workflows, we offer over 2000 integrations including: Amazon, MercadoLivre, Shopee, Magalu, BelezaNaWeb, Temu, TikTok, Shopify, VTEX, Magento, Correiros, Odoo, Bling, Olist, Omie, Sankya, TOTVS, SAP and many more. 

We are looking for go-getters with entrepreneurial spirit to help us drive our Brazilian expansion!

As a Product Owner at Base.com, you will be at the forefront of empowering our Brazilian clients to transform their e-commerce businesses into fully automated, multi-channel operations. You will be responsible for shaping and executing our Brazilian product roadmap, incl. Integrations with major online marketplaces/ ecommerce platforms and 3PLs. This is a very hands-on role, where you will also have the opportunity to participate in and, eventually, to lead the most complex client engagements with our enterprise clients in Brazil.

Tasks

• Prioritize and deliver high-impact integrations (e.g., online marketplaces, online stores, 3PLs, etc.)
• Lead discovery with Brazilian merchants (SMB → enterprise) to map workflows across marketplaces, webstores, ERPs, 3PLs, accounting, and shipping; translate insights into clear PRDs and specs.
• Work with partners technical documentations API/webhooks flows and define a clear guideline for Tech Team to develop changes inside Base platform
• Lead implementation for complex enterprise rollouts—solution design, configuration, edge-case handling, etc.
• Create product collateral with GTM (release notes, enablement decks, partner one-pagers) and support sales cycles as product expert. 
• Monitor the Brazilian competitive landscape and partner ecosystems; feed insights into build/buy/partner decisions.

Requirements

• 2+ years as Product Owner in ecommerce SaaS Business
• Technical fluency (reading API docs, writing sample payloads, running Postman/cURL; bonus: light scripting/SQL).
• Proven track record delivering API-driven integrations at scale (REST, OAuth, webhooks, pagination, rate-limit strategies, retries).
• Strong discovery and systems thinking: process mapping, edge-case analysis (returns, partials, bundles, kits, backorders, cancellations).
• Hands-on with data and metrics: define KPIs, run analyses (SQL or equivalent), instrument events, and make roadmap tradeoffs with evidence.
• Excellent PRD/spec writing; crisp communication with engineers, enterprise clients, and executives.
• Experience leading complex client engagements and partnering with / working as Technical Implementation Expert.
• Comfort operating in a fast-moving startup environment; bias for action and ownership.

Bonus Qualifications

• Deep marketplace expertise (Amazon, MercadoLive, Shopee, TikTok Shop etc.) or commerce platforms (Shopify, VTEX, Wake, Magento, Nuvemshop etc.).
• ERP/WMS/Accounting integrations (TOTVS, Linx, Senior, Bling, Olist etc.) 
• 3PL/fulfillment experience (Correiros, J&T Express etc.)
• Catalog & taxonomy normalization, variant/attribute modeling, and multi-warehouse inventory/ATP logic.
• Experience with order orchestration, routing rules, SLAs, and exception handling at enterprise scale.
• Success in high-growth SaaS or at a commerce enablement company; prior founder/owner mentality.