Our client is looking for a Collections Specialist who will be responsible for managing and collecting all the outstanding accounts receivables from clients and customers. In addition, you may be responsible for other aspects of collections, resolving customer billing problems, and reducing the amount of accounts receivables

Job Responsibilities

Monitor billed accounts on a daily basis
Identify outstanding account receivables
Investigate historical data for debts and bills
Take action in order to encourage timely payments
Resolve billing issues
Contact clients and discuss their overdue payments
Prepare and present reports on collection activities and progress
Must be able to work a minimum of 40 claims per workday
Minimum of 40 claims per work day
At least a year of experience with medical billing
Familiarity with medical billing codes
Familiar with the appealing process for commercial and workers' compensation claims
Excellent knowledge of case management principles
Excellent email writing and phone calling skills
Good communication and interpersonal skills
Ability to be compassionate, empathetic, patient, and calm
Solid organizational skills and a high level of attention to detail

Minimum Technical and Work Environment Requirements:

Internet Connection:
Primary internet connection with a minimum speed of 15 Mbps.
Backup internet connection with at least 10 Mbps.
Backup connection must be capable of supporting work during a power outage.
Primary Device:
Desktop or laptop equipped with at least:
Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
A minimum of 8 GB RAM.
Backup Device:
Must meet or exceed the performance of an Intel Core i3 processor.
Must be functional during power interruptions.
A functioning webcam.
A noise-canceling USB headset.
A quiet, dedicated home office space.
Peripherals and Workspace: A smartphone for communication and verification purposes.
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