CB Talents AcademyGerman-Speaking Customer Success Specialist | Lisbon (On-site)
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German-Speaking Customer Success Specialist | Lisbon (On-site)
Lisbon, Portugal
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Job Openings German-Speaking Customer Success Specialist | Lisbon (On-site)
About the job German-Speaking Customer Success Specialist | Lisbon (On-site)
Join our vibrant team in Lisbon and help our German-speaking clients navigate their digital journey!
The Role
This isn't your typical "script-reading" job. You will be the go-to expert for clients needing help with their digital presence. Youll combine your native-level German skills with your technical curiosity to solve complex problems.
Start Date: April 2, 2026
Location: Lisbon (On-site)
Contract Type: CDD (6 months with potential for renewal)
What Youll Be Doing
Providing high-level support to German-speaking customers via phone, email, and chat.
Assisting with inquiries related to Web Design and Digital Marketing strategies.
Troubleshooting technical issues with enthusiasm and a "can-do" attitude.
Working Hours & Commute
We value your time and safety, especially for those early bird shifts!
Schedule: Rotational shifts from Sunday to Friday, between 05:00 and 20:00.
Days Off: Every Saturday + 1 rotational weekday off.
Early Shift Perk: Starting at 05:00? Weve got you covered. We provide an Uber allowance of up to 25.00€ per commute for early starts.
Your Profile
Language: Native or near-native level of German (C1/C2) and fluent English.
Expertise (Mandatory): Solid knowledge or previous experience in Digital Marketing or Web Design. You should know the difference between SEO and SEM, or UI and UX!
Mindset: You are genuinely enthusiastic about tech trends and helping people succeed online.
Availability: Ready to start on-site in Lisbon by April 2nd.
What We Offer
We provide a competitive package and a supportive work environment in the heart of Portugal.
To apply send your English CV today!
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