Description

Why You'll Love This Role:

Senior‑level, hands‑on technical role focused on project delivery and infrastructure improvement
Ideal for engineers who prefer building and improving environments, not just supporting tickets
Microsoft‑centric, Windows‑based MSP environment

What You'll Do:

Project Leader: Lead and implement client infrastructure projects, including Layer 2 and 3 networking and Microsoft cloud and server platforms.
Quality & Security Advocate: Deliver solutions that are well‑designed, secure, fully documented, and aligned with best practices.
Be the Client's Champion: Make their experience exceptional and ensure their technology aligns with our best practices.
Tech Guru: Develop deep technical knowledge of client systems, maintain documentation, and support business applications.
Collaborative Team Player: Work closely with our vCIO, Service Desk, and other teams to deliver seamless service.
Communicator Extraordinaire: Build strong client relationships and communicate plans and progress.
After-Hours Hero: Be part of our after-hours support team rotation, ready to assist when needed.

Requirements

4–7+ years of progressive experience in IT infrastructure, systems administration, or MSP environments.
Demonstrated experience leading or heavily contributing to IT projects and implementations.
Strong understanding of IT infrastructure and best practices.
Excellent communication and interpersonal skills.
Ability to work independently and take ownership of outcomes.
Strong problem-solving and analytical skills.
Commitment to documentation and knowledge management.

Technical Skill Set