Scrum Master – Digital IT Solution Delivery

Role Summary

The Scrum Master enables Agile teams to deliver high-quality digital IT solutions efficiently and predictably. This role focuses on delivering customer centric digital projects through following agile practices, removing impediments, and supporting cross-functional collaboration.

Key Responsibilities

• Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives, Refinement).

• Coach teams on Agile mindset, Scrum practices, and continuous improvement.

• Enable delivery of digital solutions including web, mobile, cloud, integrations, and platforms.

• Remove blockers and manage dependencies impacting delivery.

· Work closely with the Project manager to flag any issues, report any blockers, and provide regular updates when required.

· Work closely with Project manager to align on the priorities and keep a healthy backlog.

• Promote DevOps, CI/CD, automation, and quality-first delivery.

• Track and communicate Agile delivery metrics.

• Ensure transparency and effective stakeholder communication.

Required Experience & Skills

• 3–7+ years’ experience as a Scrum Master or Agile Delivery role in digital IT environments.

• Strong knowledge of Scrum and Agile principles.

• Experience working with cross-functional project and engineering teams.

• Familiarity with Agile tools (Jira, Azure DevOps, Confluence).

• Scrum Master certification (CSM, PSM, or equivalent) preferred.

• Strong facilitation and communication skills

Success Measures

• Predictable sprint delivery and stable velocity.

• Reduced blockers and improved delivery flow.

• High team engagement and stakeholder satisfaction.

Language requirement:

Arabic speaking

English proficiency C1 and C2 levels