PlataPlata

Business Analyst Middle [Antifraud]

Added 1 month ago

Description

The Risk Monitoring team develops and enhances real-time monitoring and decisioning that protects our clients and the bank by detecting suspicious behavior across Anti-Financial Crime use cases. We build risk controls, alerting and investigation workflows, and continuously improve control effectiveness using data, feedback from operations, and product signals.

Challenges that await you

  • Collecting and formalizing requirements from stakeholders, prioritizing changes based on risk and impact, and leading delivery from discovery to rollout
  • Facilitating communication between engineering, data/ML, risk operations (Fraud/AML), and product to ensure alignment on monitoring roadmap and control design
  • Identifying root causes of monitoring/control gaps (false positives/false negatives, operational bottlenecks, data quality issues) and coordinating cross-functional resolution
  • Implementing best practices in risk analytics and reporting (control effectiveness, alert quality, investigation efficiency) to improve operational performance and risk outcomes
  • Closely collaborating with designers and operations to shape investigation and case-management UX and improve investigator productivity

What makes you a great fit

  • Basic SQL proficiency (data validation, exploratory analysis, alert quality checks)
  • Proven experience in eliciting, documenting, and managing requirements for complex systems (preferably in fintech/banking/risk)
  • Ability to translate risk needs into clear deliverables for dev/data teams, with understanding of how services are structured (microservices, integrations, event flows)
  • Strong analytical and systematic thinking; ability to reason in terms of risk, controls, trade-offs, and measurable outcomes
  • Experience in cross-team collaboration and stakeholder management
  • Experience with BPMN/UML/DFD (or similar) to visualize processes, decision points, and data flows
  • English level B2+ for communication with an international team

Your bonus skills

  • Experience with BI tools (Superset, Tableau, etc.) for dashboards, monitoring, and KPI design
  • Understanding of APIs and event streaming (Kafka or similar)
  • Familiarity with concepts such as transaction monitoring, risk scoring (rules/ML), alert triage, case management, and control effectiveness metrics

Our ways of working:

  • Innovative Spirit: A commitment to creativity and groundbreaking solutions
  • Honest Feedback: valuing open, transparent communication
  • Supportive Team: a strong, collaborative community
  • Celebrating Achievements: recognizing our wins together
  • High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

  • Relocation support to one of our hubs — Mexico, Serbia, Cyprus, Georgia — with assistance for the employee and their family
  • Flexible work from one of our offices or remote
  • Healthcare Coverage
  • Education Budget: Language lessons, professional training and certifications
  • Wellness Budget: Mental health and fitness activity reimbursements
  • Vacation policy: 20 days of annual leave and paid sick leave

Company

Plata Banco Plata is a Mexico-based digital banking institution offering Plata Card and Plata Credit. It operates as a fully digital bank, improving financial experiences with technology, simple, secure, and efficient services. Applications are via platacard.mx or the Banco Plata app, requiring RFC and INE, with 24/7 support nationwide.

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