Slovenian Customer Search Engine Consultant - Athens
SpeakitSpeakit

Slovenian Customer Search Engine Consultant - Athens

On behalf of our client, we are currently looking for an Athens-based Slovenian speaking Customer Support Search Engine Consultant to work for the largest Search Engine worldwide and take his/her career to the next level.

You will use your excellent communication skills and tech savviness & you will be part of a dynamic and multicultural team.

On your day-to-day you will:

  • Be in contact with customers via multiple channels of communication

  • Troubleshoot technical issues using your problem-solving skills

  • Track and follow cases to ensure they closed in an efficient and timely manner

  • Provide and maintain strong & professional relationships with all partners

  • Ensure that key stakeholders are up to date on the resolution status of their issue

  • Log the cases on internal systems, while getting up to date with client’s products & services.

  • Fluency in Slovenian (spoken & written)

  • Very good communication skills in English

  • Exceptional communication skills, soft skills, as well as problem-solving skills

  • Good knowledge of operating systems & Google products

  • Computer and mobile devices knowledge/tech savviness

  • Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision

  • Ability to adapt and flex style according to customer personality, culture, and profile

  • Help-desk or system admin experience will be considered as an advantage

  • Competitive starting salary (1200€ gross * 14 salaries per year)

  • Monthly performance bonus

  • Private health insurance plan

  • Numerous benefits & discounts

  • Full training by certified instructors

  • Free online Greek language courses

  • Great professional growth opportunities and multicultural exposure

  • Relocation package

Only CVs in English will be reviewed.

This position does not provide visa support.

This position requires all employees to be based in **Greece.

**

Not sure how is life in Athens? Our local recruitment team will share with you everything you need to know!