Cash Collection Associate (m/f/x)
Cash Collection Associate (m/f/x)
This position will report to the Cash Collection TL and will coordinate and support the execution of Accounts Receivable related activities.
Responsibilities:
Perform day-to-day activities related to Cash Collection and Accounts Receivable processes.
Manage dunning activities and prepare reports with commentary for the assigned customer portfolio.
Contact customers and handle inbound calls to resolve queries and disputes in a timely and professional manner.
Proactively manage overdue accounts, including analysis and reconciliation of balances.
Cooperate closely with different departments (Customer Service, Cash Application, Local Markets).
Review, follow, and continuously improve operating procedures to support process efficiency and compliance.
Escalate unresolved or unclear issues to the Team Leader in line with established escalation procedures
Requirements:
Undergraduate degree in Finance / Accounting or equivalent in working experience
Minimum of 1 year experience working in Accounts Receivable / Collections
Strong competence in Microsoft Office (e.g. Excel)
SAP experience will be an asset
Strong organizational and time management skills
Fluency in English (written and oral)
Knowledge of French language will be an asset
We offer:
Contract of employment in a leading pharmaceutical company for animals
Learning and developing programs
Private medical care
Life insurance
Multisport card
Hybrid model of work
Full time
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