Velenosi & Meredith ConsultingVelenosi & Meredith Consulting

German Customer Support (Email & Chat) Relocation to Malta

Added 4 days ago

German Customer Support (Email & Chat) Relocation to Malta - Velenosi&Meredith | Career Page

German Customer Support (Email & Chat) Relocation to Malta

North Rhine-Westphalia, Germany

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Job Openings German Customer Support (Email & Chat) Relocation to Malta

About the job German Customer Support (Email & Chat) Relocation to Malta

Were hiring Full-Time German-Speaking Customer Support & Content Moderators in sunny Malta!

Role Overview

  • Customer Support (70%): Respond to customer inquiries via email and chat (no calls).
  • Content Moderation (30%): Review marketplace/app content, ensuring compliance with company policies and laws.

Responsibilities

  • Enforce policies by reviewing images, accounts, and text.
  • Provide accurate information and meet support targets.
  • Report violations, fraud, and user trends.
  • Suggest workflow improvements.
  • Participate in training and support different workflows as needed.

Requirements

  • C2 German & English level B1 or higher.
  • Basic Microsoft Office skills.
  • No experience needed just attention to detail, quick decision-making, and a willingness to learn!

Work Schedule & Salary

  • Shifts: Rotational (07:00-15:30 & 15:30-00:00) | 5 days/week
  • Government support: 130 quarterly
  • Contract: Indefinite

Benefits

  • Training: 2 weeks (on-site)
  • Health insurance (after 6 months)
  • Relocation support: Airport pickup, hotel stay (5-21 days), flight reimbursement (up to 200€ after 6 months)
  • A great workplace: Besedo Malta, a supportive work environment, fun team activities, and the vibrant island life of Malta.

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