AI Data Operations Lead

This role sits at the intersection of Trust & Safety operations, AI-augmented review systems, customer experience, and vendor management. Managed Services is a core and growing part of how customers experience Cinder. Today, that work spans content moderation, data labeling, red-teaming, and AI-assisted review workflows. This role exists to ensure we deliver consistently high-quality outcomes for customers, learn faster from operational data, and scale our approach thoughtfully as demand grows. This position is based in New York City, with an expectation of working in person most days.