At Outseer, we’re helping our customers make the world a safer place. Our All-Cause Fraud prevention platform combines AI, behavioral biometrics and consortium intelligence to stop fraud, not customers, across the globe. We’re a team that makes things happen, stays humble, adapts fast, and keeps it real, growing our business and each other every day.

As a Senior Solutions Consultant, you will play a critical role in driving revenue growth by leading complex, high-value pre-sales engagements. You will operate as a trusted technical and domain expert, partnering closely with Sales to shape customer strategy, validate value, and influence executive decision-makers.

You will operate with a high degree of autonomy, sound judgment, and strategic awareness - owning technical engagement strategy, helping customers address complex fraud challenges and achieve measurable risk reduction outcomes, while ensuring Outseer’s solutions are positioned for maximum business impact.

Strategic Pre-Sales Ownership

Own the technical sales strategy for assigned accounts and opportunities, from initial discovery through deal closure.
Act as the primary technical advisor to customers and prospects throughout the sales lifecycle.
Lead complex discovery sessions, requirements gathering workshops, technical presentations, product demonstrations, and Proofs of Value (POVs).
Define POV success criteria in collaboration with customers and Sales, ensuring outcomes are measurable and aligned to business value.
Deliver compelling, outcome-focused storytelling that clearly differentiates Outseer’s solutions.
Scope, design, and document proposed solutions, including architecture, assumptions, dependencies, and success criteria, and socialize them internally and with customers to gain alignment and buy-in.
Partner with Sales to support account and territory strategies through deep technical, industry, and competitive insight.
Qualify opportunities by assessing technical fit, customer readiness, competitive landscape, and decision-making processes.
Navigate complex, multi-stakeholder sales cycles and manage multiple high-priority engagements concurrently.
Anticipate and address technical, security, and architectural objections with confidence and credibility.
Drive alignment and commitment from customer technical stakeholders to ensure proposed solutions meet technical requirements necessary to progress and close deals.
Support the development of customer business cases by connecting POV outcomes, technical validation, and measurable value drivers.
Act as a customer advocate internally, influencing Product Management through structured feedback and insights.

Technical & Domain Leadership

Maintain expert-level knowledge of digital fraud prevention and financial crime threats, including account takeover (ATO), scams, phishing, malware, and social engineering.
Apply strong understanding of SaaS platforms, cloud architectures, and machine-learning-driven fraud solutions to customer use cases.
Lead hands-on solution design, technical validations, integrations, and Proofs of Value (POVs).
Engage directly with customer security and InfoSec teams to support security reviews, technical due diligence, and completion of security questionnaires.
Serve as a technical escalation point for complex or high-risk customer scenarios.

Cross-Functional Collaboration & Market Presence

Collaborate closely with Sales, Product, Marketing, Professional Services, and Support to drive successful go-to-market execution.
Coordinate with delivery and engineering teams to validate the technical and commercial feasibility of proposed solutions and POV approaches.
Share structured customer and market insights to influence product direction and roadmap priorities.
Maintain awareness of market trends, emerging fraud patterns, and competitive solutions, contributing insights to Sales and Product teams.
Support and enable technical partners through training, joint engagements, and solution alignment.
Represent Outseer as a senior subject-matter expert in customer briefings, executive meetings, and industry events.

Required Qualifications

Bachelor’s degree or equivalent experience.
8–10+ years of experience in solution consulting and technical pre-sales.
Proven experience with fraud prevention, financial crime, payments, or security solutions.
Strong consultative selling skills with demonstrated ability to align technical solutions to business outcomes.
Excellent verbal, written, and presentation communication skills, including executive-level audiences.
Demonstrated ability to independently manage complex customer engagements and competing priorities.
Comfortable operating in fast-paced, ambiguous, and evolving environments.
Willingness to travel up to 40%, as required.

Desired / Nice-to-Have

Experience with financial services, 3DS, banking, or large-scale consumer eCommerce platforms.
Familiarity with Outseer or comparable fraud detection technologies.
Experience with SOAP and REST APIs.
Familiarity with MEDDPICC (or similar enterprise sales qualification frameworks) and experience supporting structured, metrics-driven sales processes.

Desired Behaviors

Adaptability: Demonstrates flexibility and openness to change. Actively seeks and adopts improved approaches and processes.
Proactive Action: Takes initiative and is driven by results. Takes ownership of actions and outcomes, meeting commitments and striving for high performance.
Effective Workload Management: Makes timely decisions, prioritizes tasks effectively, solves problems, monitors results, and takes corrective action when necessary.
Technical Proficiency: Possesses a solid understanding of their role and responsibilities, demonstrating competence in performing tasks and utilizing relevant technical skills.
Continuous Learning: Takes personal responsibility for learning and development. Recognizes personal strengths and areas for improvement, actively seeks feedback, and embraces opportunities to learn.
Effective Communication: Demonstrates strong facilitation and written communication skills. Clearly articulates ideas and proposals, actively listens to colleagues' perspectives, and values diverse viewpoints.
Collaboration: Shares information, fosters teamwork, and contributes to a positive work environment. Actively collaborates with others and encourages a sense of unity and cooperation among team members.
Ethical Conduct and Competence: Acts with integrity and intent, displaying ethical character in all actions. Takes accountability for one's own behavior and aligns actions with the company's values and principles.
Good Citizenship: Represents the values and interests of Outseer. Acts as a positive ambassador for the company and contributes to the overall well-being and success of the organization.

Outseer is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Outseer are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Outseer will not tolerate discrimination or harassment based on any of these characteristics. Outseer encourages applicants of all ages.

Senior Solution Consultant - East Coast or MidWest USA