WeekdayWeekday

Conversion Rate Optimisation (CRO) Specialist

Added 1 month ago

Description

Description

This role is for one of the Weekday's clients

Min Experience: 3 years

Location: Bengaluru

JobType: full-time

Requirements

Purpose of this Role

We have demand. We have traffic. We have functioning products.

The challenge we face now is maximizing growth efficiency.

Every funnel drop-off means lost revenue.
Every unclear message results in a missed conversion.

This role is designed to systematically enhance the value we gain from each visitor.

Your Responsibilities

This is not a support role; this is a revenue-driving role.

You will be responsible for:

  • Website Conversion Rate (CVR)
  • Landing Page Performance
  • Add-to-Cart Rate
  • Checkout Completion Rate
  • Revenue per Visitor (RPV)
  • Identifying funnel drop-offs and leak points

Your efforts should directly contribute to top-line revenue growth without increasing ad spend.
Work Scope

1. Funnel Analysis and Issue Diagnosis

  • Chart the entire user journey through:

  • Paid Ads → Landing Pages → Product Detail Pages → Cart → Checkout

  • Spot friction points at every stage

  • Analyze behavioral drop-offs by using:

  • GA4 / Mixpanel

  • Heatmaps (Hotjar / Clarity)

  • Session recordings

  • Go beyond surface metrics to uncover root causes

2. Experimentation and A/B Testing

  • Create a well-structured experimentation plan

  • Develop strong hypotheses grounded in data and behavioral insights

  • Conduct A/B and multivariate tests on:

  • Landing pages

  • Product pages

  • Checkout processes

  • Prioritize high-impact experiments over volume

  • Monitor statistical significance and measure business impact

3. Landing Page and PDP Optimization

  • Enhance clarity, trust, and intent to convert

  • Optimize:

  • Headlines and messaging

  • Visual hierarchy

  • Social proof and trust signals

  • Product education

  • Ensure landing pages align with acquisition channels such as Meta and Google

4. Checkout and Conversion Flow Optimization

  • Decrease cart abandonment rates

  • Enhance checkout user experience and flow

  • Refine:

  • Form fields

  • Payment success rates

  • Cash on Delivery vs prepaid customer behavior

  • Trust and urgency elements

  • Focus on improving conversions after items are added to the cart

5. Data-Driven Decision Making

  • Create dashboards to track funnel progress and monitor performance
  • Analyze customer cohorts and behavior patterns
  • Distinguish between quick wins and long-term enhancements
  • Convert insights into actionable plans

6. Cross-Functional Collaboration

  • Collaborate with:

  • Performance Marketing to align on traffic quality

  • Design teams for UX and visual improvements

  • Technical teams for implementation and testing

  • Retention teams for optimizing post-purchase experience

  • Ensure rapid execution cycles and continuous iteration

Key Metrics You Will Manage

  • Conversion Rate (CVR)
  • Add-to-Cart Rate
  • Cart-to-Checkout Rate
  • Checkout Completion Rate
  • Average Order Value (AOV)
  • Revenue per Visitor (RPV)
  • Bounce Rate and Session Depth

Required Skills and Experience

  • 3 to 6 years of experience in CRO, Growth, or Performance Marketing

  • Demonstrated success in improving conversion metrics with measurable results

  • Strong knowledge of consumer psychology and online decision-making

  • Hands-on expertise with:

  • A/B testing platforms (VWO, Optimizely, etc.)

  • Analytics tools (GA4, Mixpanel)

  • Behavior tracking solutions (Hotjar, Clarity)

  • Ability to link data with user behavior and business outcomes

  • High ownership mentality and a bias toward execution

Preferred Qualifications

  • Experience in D2C or e-commerce, especially in health, wellness, or supplements
  • Familiarity with the Shopify platform
  • Understanding of retention channels such as Email, WhatsApp, and SMS
  • Basic knowledge of HTML/CSS to accelerate experimentation

Success Criteria (First 3 to 6 Months)

  • Clearly identify major funnel leakages
  • Conduct high-impact experiments with measurable improvements
  • Achieve a 15–30% improvement in overall conversion rate
  • Increase revenue per visitor
  • Establish a structured CRO experimentation framework

Performance Evaluation

We seek someone who does more than report metrics.
We want someone who moves them.

Your performance will be assessed based on:

  • The quality of your insights
  • The speed at which you execute
  • Measurable improvements in conversion rates and revenue

Who Should Not Apply

  • If your work focuses solely on reporting dashboards
  • If you wait for instructions instead of proactively identifying problems
  • If you prioritize activity over achieving meaningful outcomes

Who Will Excel in This Role

  • An individual who is deeply curious about user behavior
  • Someone who questions every funnel drop-off
  • A problem solver who enjoys driving direct revenue impact

Importance of This Role

This is one of the most impactful roles within the company.

  • You influence every user visiting our platform
  • You directly drive revenue growth without adding costs
  • You contribute to building a scalable growth engine

Company

Weekday positions itself as a data intelligence company that aggregates and curates professional data to enable proactive hiring. It provides a searchable database of candidates, multiple hiring models (White glove contingency and Subscription), and outreach tools (email, WhatsApp, phone) powered by AI to improve candidate response rates. The platform emphasizes proactive hiring and has partnerships and integrations to surface and contact candidates.

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