Customer Service Agent - Dutch speaker

As Contact Center Agent you will support our customers to ensure the quality of the services provided through different channels (email, phone, etc).\n\nWhat you’ll do:\n\n* Connect with customers: follow-up with customers after their service or product experience to ensure they’re happy and gather their feedback.\n* Solve problems & answer questions: Be the go-to person for customers who need support, offering solutions and turning challenges into positive outcomes.\n* Drive customer satisfaction: Collect insights, suggest improvements, and collaborate with teams to deliver top-notch service.\n* Upsell with ease: Recommend products or services that match customer needs and add value to their experience.\n* Maintain accurate records of customer interactions.