We’re looking for a Senior Technical Program Manager to improve how our development teams plan, test, launch, and support software in production. This role will mature and scale existing operating frameworks to make engineering execution more reliable and scalable, while also owning the incident response model for critical people systems. You will partner closely with engineering, product, analytics, and operations teams to strengthen delivery discipline across software development and production support. This includes code review and release practices, system integration testing, user acceptance testing, delivery readiness, dependency management, technical documentation, and incident response.

The right person for this role knows how to introduce structure that helps teams move faster rather than slower. You can work credibly with product managers, program managers and engineers, understand where rigor is missing versus where teams need flexibility, and turn repeated operational pain into durable workflows, standards, and mechanisms. This role enables engineering teams to operate with stronger consistency around readiness, dependencies, security, launch discipline, incident response, and shared execution practices, while using tooling and automation to reduce the burden of that rigor over time.

You will report to the Senior Manager, HR Automation and Transformation.

We’re excited about you because…

8+ years of experience in technical program management, engineering program management, or a similar role in a software or systems environment Strong understanding of the software development lifecycle, including design review, code review, testing, release management, and production support Experience driving complex cross-functional technical programs across engineering, product, operations, analytics, and business teams Proven ability to build operating models, standards, and processes that improve engineering execution without adding unnecessary overhead Strong experience with dependency management, risk management, launch readiness, and delivery planning for multi-team initiatives Experience with incident management, on-call models, escalation frameworks, and post-incident review Experience helping teams adopt AI-enabled workflows with clear guardrails around usage, quality, security, and operational consistency Strong written communication skills, including technical documentation, runbooks, operating procedures, and executive-ready updates Comfort working with Jira, Slack, and similar workflow systems to improve delivery visibility, governance, and coordination Ability to influence across teams, clarify ownership, and drive alignment without direct authority Strong technical fluency, including the ability to understand software architecture, integration patterns, and code-level implications well enough to work credibly with engineers

What Makes You Stand Out…

You bring prior software engineering experience, or equivalent depth working alongside engineering teams, that allows you to read code, understand system behavior, and identify technical delivery risk early. The strongest candidates for this role bridge engineering depth with program leadership.

We expect this position to be filled by 6/8/2026.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

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Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

The national base pay range for this position within the United States, including Illinois and Colorado.

$156,400—$230,000 USD