About us:

Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe.

Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions.

Founded in 2013, Amach was created to solve a specific problem in aviation: too much complexity, too little usable intelligence. We help airlines modernise their operating model using cloud, data and Al-delivered by teams with deep aviation domain expertise.

Our goal is to maximize airlines' operational efficiency by optimizing resource use, reduce costs and increase customer experience and satisfaction.

We're hiring an IT Vendor Manager to take ownership of key strategic supplier relationships within a complex, multi-supplier environment. This role is as much about mindset as experience - you'll need to be confident, self-sufficient, and able to drive outcomes while building strong, credible relationships.

You'll act as the link between internal teams and external vendors, ensuring commitments are met, performance is tracked, and value is delivered. There is also a real opportunity to shape and evolve vendor management processes as part of a growing function.

Please note: the position operates on a hybrid model, requiring attendance at our customers North Dublin office 2 days per week.

Key responsibilities & duties include:

Own relationships with strategic vendors, acting as the primary point of contact
Lead Monthly and Quarterly Business Reviews (MBRs/QBRs) and ensure follow-up actions are delivered
Monitor vendor performance against KPIs and address any risks or gaps
Ensure compliance with contract terms in partnership with procurement and legal teams
Support contract renewals and contribute to commercial discussions
Track financial and non-financial benefits, including cost optimisation initiatives
Identify and implement improvements across vendor management processes
Contribute to the development and evolution of the vendor management framework
Prepare and present updates on vendor performance and key initiatives
Work closely with business and technology stakeholders to ensure alignment and accountability

Required skills & qualifications:

5+ years' experience in vendor management, contract management or a similar role
Strong understanding of IT environments, systems and services
Experience working with both technical and business stakeholders
Confident communicator, able to engage and influence at different levels
Proven ability to take ownership and drive work through completion
Strong organisational skills with attention to detail and ability to meet deadlines
Comfortable working independently while contributing to a wider team
Commercial awareness with experience managing contracts and vendor performance
A proactive, "can-do" approach, with the ability to navigate ambiguity

Desirable skills:

Proficiency in reporting tools such as Power BI or equivalent
Exposure to process improvements, automation or AI-related initiatives
Coaching or mentoring experience within a team environment

What’s in it for you:

An opportunity to join a fast-growing company
Options for career advancement
Learning and development opportunities
Flexible working environment
Competitive salaries based on experience

Equal Opportunity Employer:

Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform.

If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you!

Not for you?

Check out all of our open positions in our careers page and follow us on LinkedIn for future opportunities.

P.S. Share this with friends and co-workers! Don't be afraid they'll steal it from you, if you're amazing and smart we'll find a role for you. We are growing fast and we are always looking for talented people.

At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers. All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace.

Your personal data

Amach will process your personal information in accordance with the EU's General Data Protection Regulation (GDPR). We will comply with data protection law and principles, which means that your data will be:

Used lawfully, fairly and in a transparent way
Collected only for valid purposes and not used in any way that is incompatible with those purposes
Relevant to the purposes we have told you about and limited only to those purposes
Accurate and kept up to date
Kept only as long as necessary for the purposes we have told you about
Kept securely

If you would like to contact us about your data, please use the following address: info@amach.com