We are hiring a Part time Evening Maintenance Coordinator to support after-hours maintenance operations.

This role is responsible for monitoring and responding to maintenance requests that come in during evening hours. The goal is simple: make sure emergencies are handled quickly, vendors are dispatched when needed, and the system is clean and organized for the next business day.

This is a remote position, but availability must align with EST.

Core Responsibilities
After-Hours Coverage
Monitor maintenance platforms, inbox, and phone line
Respond to tenant concerns in a timely manner
Determine whether issues are emergency or non-emergency
Dispatch on-call vendors when required
Document all actions in the system
Vendor & Tenant Communication
Coordinate with vendors for urgent repairs
Provide updates to tenants
Track ETAs and confirmations
Keep communication clear and documented
System & Task Cleanup
Update ticket statuses
Close completed work orders
Follow up on open or pending items
Upload invoices and supporting documents
Prepare a brief summary for the morning team
Escalations

Escalate high-risk or complex situations to the Director of Maintenance when necessary
Requirements
Experience in property management, maintenance coordination, or similar operations role
Comfortable handling urgent situations calmly
Strong written and phone communication
Detail-oriented and organized
Able to work independently during evening hours
Familiarity with Buildium, Property Meld, or similar systems is a plus

What We’re Looking For
Someone dependable.
Someone responsive.
Someone who can make good decisions without constant supervision.

If you work well independently and can keep things moving after hours, this role is a strong fit.

Submit your application :hr@knlrealty.com
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