Description
This role is for one of the Weekday's clients
Salary range: Rs 800000 - Rs 1200000 (ie INR 8-12 LPA)
Min Experience: 2 years
Location: Mumbai
JobType: full-time
We are looking for a Customer Success Manager to drive customer activation, retention, and growth in a fast-paced, data-driven environment. This role focuses on building strong customer relationships, ensuring successful onboarding, and maximizing product adoption. You will play a critical role in understanding customer journeys, identifying growth opportunities, and delivering value through proactive engagement and insights.
We are looking for a Customer Success Manager to drive customer activation, retention, and growth in a fast-paced, data-driven environment. This role focuses on building strong customer relationships, ensuring successful onboarding, and maximizing product adoption. You will play a critical role in understanding customer journeys, identifying growth opportunities, and delivering value through proactive engagement and insights.
Company
Weekday positions itself as a data intelligence company that aggregates and curates professional data to enable proactive hiring. It provides a searchable database of candidates, multiple hiring models (White glove contingency and Subscription), and outreach tools (email, WhatsApp, phone) powered by AI to improve candidate response rates. The platform emphasizes proactive hiring and has partnerships and integrations to surface and contact candidates.
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