Employee Navigator Administrator

Where technology meets benefits — and the client experience gets better because of it.

Who We Are

Austin Benefits Group is a forward-thinking employee benefits firm that serves private and publicly traded companies with responsive, tech-enabled solutions. We’re investing heavily in digital infrastructure — and the Digital Benefits Platform Engineer sits at the center of that evolution.

If you’ve got benefits administration experience and a passion for optimizing systems, building integrations, and making technology work harder for clients — we built this role for you.

The Opportunity

You’ll own the digital layer of our client benefit experience: configuring and maintaining benefit websites, building payroll and carrier API integrations, and creating communications that help employees actually understand and appreciate their benefits. This is a technical, client-facing role with broad ownership and real visibility.

What You’ll Do

• Configure and maintain client benefit websites — benefit plan details, costs, documents, notifications, and videos
• Build and manage payroll integrations with platforms like Paylocity, ADP, and Paycor
• Establish and maintain carrier API integrations, updating configurations at each client renewal
• Develop and update the Austin internal system for each client through their renewal cycle
• Create modern, clear employee communications that simplify onboarding and offboarding
• Prepare paper enrollment documentation for clients not yet on online platforms
• Conduct system audits to verify calculations match carrier contract provisions and resolve discrepancies
• Oversee changes and updates within client online enrollment platforms, identifying challenges proactively
• Follow and maintain the Austin Navigator renewal process for all applicable clients
• Collaborate with Client Experience and Analytics teams and maintain strong vendor relationships

What You Bring

• Proficiency in Microsoft Office Suite including Word, Excel, Publisher, and PowerPoint
• Strong analytical skills — you spot discrepancies before they become problems
• Excellent written and verbal communication skills for both technical and non-technical audiences
• Bachelor’s degree preferred; 2+ years in a benefits admin role accepted in lieu of degree

Why Austin Benefits Group?

Tech-Forward Firm

We’re investing in digital infrastructure and you’ll help shape how it grows.

Cross-Team Collaboration

You’ll work alongside Client Experience, Analytics, and carrier partners.

Grow With Us

This role has room to evolve as our digital capabilities expand.

Compensation & Benefits

We believe great people deserve great rewards. Here’s what comes with joining Austin Benefits Group:

💰  Competitive Salary

A strong base that reflects your experience and the value you bring to the team.

❤️  Unmatched Employee Benefits

Best-in-class health, dental, and vision coverage with high employer contributions. We don’t just sell great benefits — we live them.

🏦  Generous 401(k) Match

An extremely competitive employer match so you can build real long-term wealth, not just a paycheck.

🏖️  Summer Fridays

Early dismissal on Fridays during summer months. You’ve earned it.

🏠  Remote Fridays

Work from home every Friday, year-round. We trust you to get the job done.

☀️  Competitive PTO

A generous paid time off policy that lets you actually recharge — not just accrue days you never use.

🗓️  Paid Holidays

A robust holiday schedule so you can be present for the moments that matter most.

👨‍👩‍👧  Family Event Time Off

Life’s biggest moments shouldn’t require a negotiation. Dedicated time off for the events that matter most.

🌱  Volunteer Time Off

We’re proud community advocates. Paid volunteer time off so you can give back to the causes you care about.

📚  Professional Development

Sponsored education, industry seminars, and ongoing training to keep your career moving forward.

💼  License Support

Full support for obtaining and retaining your insurance license — costs covered, resources provided.

Ready to make your move?

Apply today and let’s talk about what’s possible at Austin Benefits Group.

🌐  www.austinbenefits.com     📞  248.594.5550