Job Opening: Intake & Referral Coordinator

Location: South Africa - Remote (US Hours)
Type: Full-Time
Hours: Monday to Friday, 9 AM - 5 PM EST

Key Responsibilities:

Manage incoming client referrals and ensure all necessary information is collected to initiate the intake process.
Serve as the primary point of contact for referral sources, maintaining strong professional relationships.
Identify and develop new referral sources to support company growth.
Gather and verify client information required to place clients on the waitlist.
Maintain accurate records of referrals, inquiries, and waitlist status in the company’s systems.
Communicate clearly with families, providers, and internal teams regarding intake status and next steps.
Coordinate with clinical and administrative teams to ensure smooth onboarding of new clients.
Monitor referral trends and provide feedback to leadership on opportunities for growth.
Previous experience in intake coordination, referral management, client services, or healthcare administration preferred.
Strong organizational skills with the ability to manage multiple referrals and inquiries simultaneously.
Excellent communication and interpersonal skills for building relationships with referral partners and families.
Ability to work independently and proactively identify growth opportunities.
High attention to detail and accuracy when collecting and managing client information.
Proficiency with administrative systems, scheduling software, and Microsoft Office or similar tools.
Experience in healthcare, behavioral health, or ABA services is an advantage.

Comfortable working U.S. hours
Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.